At Promote Education, we are committed to providing quality services that assist students in securing admission to their desired educational institutions. However, we understand that there may be circumstances where a refund is requested. Please carefully review our refund policy below.

General Refund Terms

1. Service Fee Refunds:
   • Refund requests must be submitted in writing via email to info@promoteducation.com.
   • Refunds will only be considered if the admission process has not been completed and the student has not received an admission receipt from the respective institution.
   • All refund requests are subject to a thorough review and will be processed at the discretion of Promote Education.
2. Refund Processing:
   • Approved refunds will be processed within 15 business days from the date of approval.
   • The refund amount, if applicable, will be credited back to the original payment method.

Non-Refundable Donation Policy

• Please note that any donations made as part of the admission process are strictly non-refundable once the candidate receives the admission receipt from the educational institution.
• Donations are made with the full understanding that they are final and will not be returned under any circumstances after admission confirmation.

We encourage all students and their guardians to carefully evaluate their decisions before proceeding with any donations or service agreements. Should you have any questions or require clarification regarding this policy, please feel free to contact us at info@promoteducation.com.

Thank you for choosing Promote Education for your academic journey.